Contact us
The fastest route depends on what you need:
- Mods, games, and technical questions — post on the community forum. The team and thousands of fellow modders are there daily, and answers help the next person too.
- Billing, Pro upgrades, and account issues — email us at support[at]modengine[dot]net, or reply to your purchase confirmation email so your order details come attached automatically.
Speed it up — include your order ID, the email you purchased with, and (for technical issues) the game name and game version. That's usually everything needed to resolve it in one reply.
Before writing in, these solve the majority of tickets: Why don't my mods work? · I paid but haven't received my upgrade · How do I cancel Pro?